Frequently Asked Questions
This page explains frequently asked shopping questions in a store-specific format. For help with this page, contact Support@getspeke.shop.
Information covering shipping cost
For purchases made through this website, our store applies the following guidance on shipping cost. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge. Questions about this section may be sent to Support@getspeke.shop.
Store guidance on payment methods
This payment methods section covers orders and visits through this website. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. Questions about this section may be sent to Support@getspeke.shop.
How we handle delivery timing
We publish this delivery timing guidance for customers using this website. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. Questions about this section may be sent to Support@getspeke.shop.
Our approach to contact options
We publish this contact options guidance for customers using this website. How can I contact you?
Email Support@getspeke.shop, call 9094145193, or write to 520 Congress St, Portland, Maine, 04101, United States. Questions about this section may be sent to Support@getspeke.shop.
Information covering tracking
For purchases made through this website, our store applies the following guidance on tracking. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout. Questions about this section may be sent to Support@getspeke.shop.
What customers should know about refund timing
Customers can rely on the following guidance from our store about refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. Questions about this section may be sent to Support@getspeke.shop.
Details about products
For purchases made through this website, our store applies the following guidance on products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. Questions about this section may be sent to Support@getspeke.shop.
Our approach to returns and exchanges
We publish this returns and exchanges guidance for customers using this website. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. Questions about this section may be sent to Support@getspeke.shop.
Information covering return shipping
For customers using this website, this section explains return shipping. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to Support@getspeke.shop.
Contact Information
Email: Support@getspeke.shop
Phone: 9094145193
Physical address: 520 Congress St, Portland, Maine, 04101, United States